Privacy Policy

Effective Date: 7 September 2026

1. Introduction

ARISH ENTERPRISE LTD ("we", "us", "our" or "the Company") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, purchase our products or services, contact us, or otherwise interact with our business.

We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

2. Who We Are

Company Name: ARISH ENTERPRISE LTD
Company Number: 17324487
Registered/Business Address: Office 1338, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Telephone: +44 7774 614578

For privacy and data protection matters, you can contact us using the details above.

3. Information We Collect

Depending on how you interact with us, we may collect and process the following categories of personal information:

Information you provide to us

This may include:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Payment and transaction information
• Account or login information, where applicable
• Information you provide when contacting customer support
• Information you provide when making an enquiry, placing an order, or requesting a service
• Any other information you voluntarily provide to us

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website or source
• Basic information about how you interact with our website

Where cookies or similar technologies are used, they will be handled in accordance with our applicable cookie practices and your choices.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

• To process and fulfil orders
• To provide products and services requested by you
• To process payments and refunds
• To communicate with you about your orders or enquiries
• To provide customer support
• To manage customer accounts, where applicable
• To deliver products to you
• To maintain business and transaction records
• To prevent and detect fraud, abuse and other unlawful activity
• To maintain the security of our website, systems and business
• To improve our products, services and website
• To respond to complaints and resolve disputes
• To comply with legal and regulatory obligations
• To establish, exercise or defend legal claims
• To send marketing communications where we are legally permitted to do so and, where required, where you have provided consent
• For other purposes explained to you at the time your information is collected

We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.

5. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We may process your information when it is necessary to enter into or perform a contract with you, such as processing and delivering an order.

Legal obligation

We may process your information where necessary to comply with a legal or regulatory obligation, including accounting, tax, financial and other legal requirements.

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include operating and improving our business, administering our website, preventing fraud, maintaining security, providing customer service and defending legal claims.

Consent

Where required by law, we may rely on your consent to process personal information, for example for certain forms of marketing or non-essential cookies.

Where we rely on consent, you may withdraw your consent at any time.

6. Marketing

We may send you information about our products, services, offers or promotions where permitted by applicable law.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us using the details in this Privacy Policy.

Withdrawing your consent or opting out of marketing will not affect the lawfulness of processing carried out before your withdrawal or opt-out.

7. Payment Information

Payments may be processed through third-party payment providers.

Where a third-party payment provider processes your payment, your payment information may be handled directly by that provider in accordance with its own privacy policy and terms.

We may receive information about your transaction, such as confirmation of payment, payment status, transaction reference and other information necessary to administer your order.

8. Sharing Your Personal Information

We may share personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on our business operations, recipients may include:

• Payment service providers
• Delivery and courier companies
• IT, hosting and website service providers
• Customer service providers
• Professional advisers, such as accountants, lawyers or insurers
• Fraud prevention and security providers
• Marketing or communications service providers, where applicable
• Government bodies, regulators, law enforcement authorities or courts where required or permitted by law
• Buyers, investors or advisers in connection with a business sale, restructuring, merger or similar transaction

We require service providers that process personal information on our behalf to handle that information appropriately and in accordance with applicable data protection requirements.

We do not sell your personal information to third parties.

9. International Transfers

Some of our service providers or business partners may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required by applicable data protection law.

These safeguards may include an adequacy decision or appropriate contractual or other safeguards recognised under applicable data protection legislation.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil contractual, legal, accounting, tax, regulatory and reporting requirements.

The length of time we keep information will depend on the type of information and the purpose for which it is processed.

When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with our applicable retention procedures.

11. Security of Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including keeping account passwords confidential where applicable.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, support marketing or analytics.

Where consent is required for non-essential cookies, we will seek your consent in accordance with applicable law.

You can control certain cookies through your browser settings and, where available, our website's cookie settings.

13. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal requirements and exemptions, you may have the following rights:

• Right of access – to request a copy of the personal information we hold about you.
• Right to rectification – to ask us to correct inaccurate or incomplete information.
• Right to erasure – to ask us to delete your personal information in certain circumstances.
• Right to restriction – to ask us to restrict the processing of your information in certain circumstances.
• Right to object – to object to certain processing, including processing based on legitimate interests and direct marketing.
• Right to data portability – in certain circumstances, to receive personal information you have provided to us in a structured, commonly used and machine-readable format.
• Right to withdraw consent – where processing is based on consent, you may withdraw your consent at any time.

These rights are not absolute and may be subject to legal conditions and exemptions.

14. How to Exercise Your Rights

If you wish to exercise any of your data protection rights or have a question about how we use your personal information, please contact us:

ARISH ENTERPRISE LTD
Office 1338, 85 Dunstall Hill
Wolverhampton, United Kingdom
WV6 0SR

Telephone: +44 7774 614578

We may need to request additional information to verify your identity before responding to a request.

We will normally respond to valid data protection requests within the timeframe required by applicable law.

15. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

16. Children's Privacy

Our website and services are not intentionally directed at children where the law requires parental or guardian consent.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can investigate and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend that you review the privacy policies of any third-party websites you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements or data processing practices.

When we make changes, we will update the "Effective Date" at the beginning of this Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how we process personal information.

19. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

ARISH ENTERPRISE LTD
Company Number: 17324487
Address: Office 1338, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Telephone: +44 7774 614578

Effective Date: 7 September 2026